Cogs AI Limited – Privacy Notice
Information We May Collect from You and How We Use That Information
We collect your personal details including your name/nickname, your age and your contact details.
We also collect details about your mental health, how you are feeling, your moods and why you may be feeling that way.
We will only use your personal information if we have a valid legal reason to do so.
For example, where you give us specific permission, where we have a legitimate interest (e.g., when we need to use your email address to send an email to you about your account or we need to understand how you are feeling to provide you with our services) or a legal obligation to do so (e.g., a court tells us that we must use your information for a specific reason).
How We Disclose Your Information
Cogs may share or disclose your personal information when we need to so as to provide our Services or with your consent or permission. In addition, we may share personal information as follows:
Partners. We may disclose information we collect about you to our affiliates (partner organisations) for our business purposes which are consistent with this notice.
Service Providers. We may disclose information we collect about you to service providers who require access to the information in order to help us provide our Services to you.
In Response to Legal Process. We may disclose information we collect about you in order to comply with the law. For example, helping with legal investigations or court actions.
To Protect Us and Others. We may also disclose information we collect about you where we believe it is necessary to protect you, us or others against potential harm. For example, preventing harmful actions towards you or to preventing a crime from taking place.
Safeguarding. We may disclose information we collect about you to your parents. If we are concerned about your safety we may also share information with child protection services such as Childline.
We will take steps to protect any personal information that we use.
For example, by using strict security measures to protect the personal information that we store. Sometimes, we may need to send your personal information to another country. If we do, we will always ensure that we take all necessary measures to keep that personal information safe. If you would like more information on the safety measures we use, please contact us using the contact details provided at the end of this notice.
What Are Your Rights in Relation to your Personal Information?
You can request access to your personal information at any time.
You can also ask us to send it to someone else or delete it.
Sometimes you can also stop us from using it, ask us to correct any mistakes or even make a complaint about how we are using your personal information.
If you would like help with any of these requests, you can ask your Parent/Guardian for assistance or you can contact us directly on the details provided at the end of this notice.
How Long do we Keep your Personal Information?
Cogs AI will keep the personal information collected from and about you for as long as necessary to provide the Services.
We will de-identify or delete the personal information after the termination of your account in accordance with our standard data-retention policy or until we receive a deletion request.
To request deletion of personal information at any time, please contact us at felix@cogs.com.
Contact Us
If you have questions or concerns about this notice or about our use of information provided by a child, please contact us:
Cogs AI
25 Delphini Apartments, 10 St. Georges Circus, London, SE1 8EH
felix@cogs-ai.com